Return & Refund Policy

At [Your Store Name], we want you to love your purchase. If you are not completely satisfied with your order, we’re here to help.

Returns

• Returns are accepted within 14 days of delivery.
• Items must be unused, unwashed, and in their original condition.
• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Non-Returnable Items

We do not accept returns for:

• Customized or personalized products
• Gift cards
• Sale or clearance items

Damaged or Incorrect Orders

If your item arrives damaged or you received the wrong product, please contact us within 7 days of delivery with photos of the issue.

Refunds

Once your return is received and inspected:

• Approved refunds will be issued to your original payment method within 5–10 business days.
• Shipping costs are non-refundable unless the return is due to our error.

Contact for Returns

Email: [straythreadsco@outlook.com]